Privacy Policy

Econet Virtual Marathon (EVFM)

Last Updated:18 June 2026

1. Introduction

Welcome to the Econet Virtual Marathon (“EVFM”) mobile application. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our mobile application, website, and related services.

By using EVFM, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

When you create an account or use EVFM, we may collect:

  • Full name
  • Email address
  • Phone number
  • Profile picture
  • Runner number
  • Club or community affiliation
  • Country, city, or region

2.2 Run and Activity Information

To support virtual marathon participation, EVFM may collect:

  • Distance covered
  • Run duration
  • Pace and speed
  • Route history
  • Checkpoint progress
  • Challenge participation
  • Leaderboard ranking
  • Achievements and digital certificate records

2.3 Device and Technical Information

We may collect technical information such as:

  • Device type
  • Operating system
  • Application version
  • Crash reports
  • Performance logs
  • Device identifiers where required for app functionality

3. Location Data

EVFM uses GPS location data to provide run tracking, route validation, distance calculation, pace tracking, checkpoint verification, and performance reporting.

Location data may be collected when you start a run, use official route tracking, or participate in “Run From Anywhere” activities. Location access is only used for marathon and fitness-related features.

You can manage or disable location permissions through your device settings. Disabling location access may limit core EVFM features such as run tracking and route verification.

4. How We Use Your Information

We use your information to:

  • Create and manage your runner account
  • Authenticate and secure your access
  • Track and validate virtual marathon activity
  • Display run history and performance statistics
  • Generate achievements and digital certificates
  • Manage clubs, communities, and leaderboards
  • Send app notifications and event updates
  • Provide customer support
  • Improve app performance and user experience
  • Prevent fraud, abuse, or misuse of the platform

5. Public Profiles and Leaderboards

Some information may be visible to other users within EVFM, including your display name, profile image, club membership, achievements, challenge progress, and leaderboard position.

We only display information necessary for participation, community engagement, rankings, and event-related features.

6. Digital Certificates and Achievements

EVFM may generate digital certificates, badges, achievements, and participation records based on your completed activities. These records may be stored for event verification, historical records, and user access.

7. Sharing of Information

We do not sell your personal information.

We may share limited information with:

  • Authorized event organizers for marathon administration
  • Service providers who help operate the app
  • Cloud hosting and data storage providers
  • Analytics and crash reporting providers
  • Notification service providers
  • Legal or regulatory authorities where required by law

8. Third-Party Services

EVFM may use third-party services for maps, hosting, analytics, notifications, and technical support. These third parties may process limited information according to their own privacy policies.

9. Data Security

We use reasonable technical and organizational security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no electronic storage or internet transmission method is completely secure. We cannot guarantee absolute security, but we work to protect your information using appropriate safeguards.

10. Data Retention

We retain your information only for as long as necessary to provide EVFM services, maintain event records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our policies.

When information is no longer required, it may be deleted, anonymized, or securely archived.

11. Account Deletion

You may request deletion of your EVFM account and associated personal information by contacting us. Some information may be retained where required by law, for security reasons, or for legitimate event verification purposes.

To request account deletion, contact us at:
Email: [email protected]

12. Notifications

EVFM may send notifications about event updates, run reminders, achievements, challenges, leaderboard updates, and important account information.

You can manage notification permissions through your device settings.

13. Children’s Privacy

EVFM is not intended for children below the required legal age without parental or guardian consent. We do not knowingly collect personal information from children in violation of applicable laws.

14. Your Rights

Depending on your location, you may have the right to request access, correction, deletion, restriction, or a copy of your personal information.

To exercise these rights, please contact us using the contact details below.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Continued use of EVFM after changes are published means you accept the updated Privacy Policy.

16. Contact Us

For questions, requests, or concerns about this Privacy Policy, contact us at:

Econet Virtual Marathon (EVFM)
Email:[email protected]
Website: www.econet.co.zw