DATA BUNDLES TERMS & CONDITIONS

1. All Data bundles are usage based products. This means that the subscriber will pay to get a specified amount of data over a period of time.

2. All data bundles have specified expiry periods as appears in the table in Annex 1.

3. Where the data bundles expire before the subscriber finishes the data, the balance is wiped out and will not be carried forward.

4. The tariffs in Annex 1 are prepaid tariffs and are inclusive of VAT and Excise duty . Refer to Annex 1.

5. The data bundles will be usable any time of the day.

6. All the bundles are valid for the periods specified in Annex 1.

7. The times indicated on packages indicate validity only. Where a subscriber exhausts their allocation before the expiry of their validity, the service will stop working.

8. Subscribers will get data bundle usage notifications upon reaching 80% and 100% of their data bundle usage.

9. After depletion of allocated data thresholds, and where the subscriber has no other data bundle, out of bundle data charges will be applicable.

10. To access the all data Bundles the subscriber needs to be activated for Econet Broadband.

11. Subscription to all data bundles is on the mobile number and not the phone. When a subscriber purchases the bundle it is credited to their number and if they change devices the line continues to enjoy the service.

12. The bundle can be accessed through compatible devices.

13. Bundle lifespan for all data bundles start from time of first use.

14. In the event there is a failed attempt in subscribing to the service originating from a subscriber error, funds will not be refundable. Notwithstanding the above, if the error is system related, following an internal investigation a refund which is equivalent to the charges shall be provided by Econet Wireless.

15. All queries pertaining to the above services should be directed to Econet Wireless’ Customer Care by calling toll free number 119.

16. All subscribers that subscribe to the service are bound by the terms and conditions contained herein as well as the terms and conditions of Econet Wireless’ service provision, and/or amended herein from time to time.

17. Where the terms & conditions are translated into a language other than the English Language, in the event of any inconsistencies, conflicts or discrepancies between the terms and conditions set out in the English Language version and that of the other language(s), the English Language version shall prevail.

18. The terms and conditions herein shall be governed and construed in the laws of Zimbabwe and the subscribers agree unconditionally to the non-exclusive jurisdiction of Zimbabwe.

Annex 1 

 

PLAN TYPE PRICE DATA ALLOCATION VALIDITY
Out of Bundle $0.15
Daily Bundles $0.50 50MB + 50MB Wi-Fi 24 Hours
$1 250MB + 250MB Wi-Fi 24 Hours
$2 1,000MB + 1,000MB Wi-Fi 24 Hours
$3 2,000MB + 2,000MB Wi-Fi 24 Hours
Weekly bundles $0.50 15MB + 15MB Wi-Fi 7 Days
$1 35MB + 35MB WiFi 7 Days
$3 120MB + 120MB WiFi 7 Days
$5 300MB +300MB WiFi 7 Days
$10 650MB +650MB WiFi 7 Days
Monthly Bundles $0.50 10MB + 10MB WiFi 30 Days
$1 25MB + 25MB WiFi 30 Days
$3 100MB + 100MB WiFi 30 Days
$5 200MB + 200MB WiFi 30 Days
$10 400MB + 400MB WiFi 30 Days
$20 850MB + 850MB WiFi 30 Days
$35 1,500MB + 1500MB WIFI 30 Days
$50 2,500MB + 2500MB WIFI 30 Days
WhatsApp Bundles $0.30 20MB + 20MB WiFi +10MB Free Twitter 24 Hours
$1 90MB +90MB WiFi + 45MB Free Twitter 7 Days
$3 220MB +220MB WiFi+110MB Free Twitter 30 Days
Facebook Bundles $0.30 20MB + 20MB WiFi +10MB Free Instagram 24 Hours
$1 70MB + 70MB WiFi +35MB Free Instagram 7 Days
$3 220MB +220MB WiFi +110 Free Instagram 30 Days
Public WiFi Bundles $0.50 150MB 7 Days
$1 500MB 7 Days
$2 1,200MB 7 Days
$5 3,500MB 7 Days
Private WiFi Bundles $50 25,000MB 30 Days
$75 50,000MB 30 Days
$100 75,000MB 30 Days