Terms & Conditions
1. The Econet Spin&Win 2.0 Promotion (henceforth called COMPETITION) is a mobile-web based game organized by Econet and a brand new digital experience that will allow participating customers to test their luck.
2. The competition will run for an initial period of 90 days from date of launch on November 3rd, 2018 to January 31st, 2019.
3. There are two levels of the Competition which are the “Spin&Win” web based games and “Coins Booster”. The “Spin&Win” web games are also completed with fallback SMS questions at no extra cost to increase customers’ points and their chances of winning in the competition. The “Coins Booster” is only available once the Spin&Win web games sessions have been depleted in the day and is also available via web channel.
4. An Econet customer can participate in the Spin&Win Competition by sending a valid SMS keyword “SPIN”, “WIN”, “PLAY” for free to 30100 ; by registering via USSD short code *100# ; or by visiting http://spin-and-win.upp.st/.
5. By participating in the Spin&Win Competition, customer is also accepting to be included in Econet’s opted-in database to receive promotional messages on Econet and other related products.
6. In the Spin&Win Competition, subscribed customers are charged $0.30 daily to accumulate 5 Game Sessions (or “Coins”).In addition they receive 15MB of data which is credited to a special games DA which they can use only for accessing the web games portal. In each Game Session, a Participant can choose one of the ‘’pre-games’’ before moving on to unlock more levels for mobile web-based games. Each time a customer selects a pre-game, he becomes eligible for a specific amount of points to be earned in the following game. The points earned give customers entry to the draws for Airtime, Mobile Devices, small weekly and big final Cash Prizes (see below “Summary of Prizes” section). Customers with at least one point at the time draws are held are eligible to enter them.
7. In addition to the Game Sessions (coins) accumulated, customers subscribed to the Spin&Win Competition and charged under the $0.30 daily price are also able to participate in the SMS questions under 30100, accumulating more points and chances for the Competition draws to win Airtime, Mobile Devices and Cash Prizes. Questions in this category are capped to a daily maximum of 5. These come at no extra cost for the customer.
8. To participate in the Spin&Win Competition, customers can subscribe via SMS keyword “YES”, “OK”, “SPIN”, “WIN”, “PLAY” for free to 30100.
9. The “Coins Booster” kicks in once a customer exhausts the maximum of 5 Games Sessions per day in the Spin&Win. To receive more coins via the “Coins Booster”.
10. In the “Coins Booster’, customers receives one additional Coin to play one more Game Session for $0.05 per Session and allowed up to a maximum of 3 Game Sessions per day. On each successful coin purchase of 5c, 3 MB of data will be credited to their games DA.
11. To receive more coins via the “Coins Booster”, a customer may send “Coin” via SMS to 30900 and unlock one additional Game Session.
12. To stop participating in the promotion, customers SMS the keywords “STOP”, or “NO”, or “CANCEL” to 30100 or dial USSD code *100# and select option 3 to deactivate.
13. Customers can get more information about the promotion by sending SMS keyword “INFO” to short codes 30100 free of charge.
14. Customers can get to know their points by sending SMS keyword “POINTS” to short codes 30100 free of charge.
15. Each customer can only win 1 prize per category per day (1 prize per mobile number and in each prize level per day).
16. Electronic draws will be conducted by Econet in the presence of appointed auditors to select winners for weekly, monthly and grand prizes.
17. Winners will be published in the press and on Econet’s Facebook page after they have been notified
18. Prizes must be accepted as awarded, cannot be exchanged for other prizes or cash and may not be transferred or exchanged. Prizes will be delivered within 30 days from the end of the COMPETITION PERIOD
19. Econet Wireless reserves the right to extend, alter and/or cancel the promotion upon approval from the Regulator.
Frequently Asked Questions
Q: What is “Spin & Win” Trivia game?
A: “Spin & Win” Trivia game is a subscription-based portal that offers to subscribers of “ECONET” an interactive, fun to the max game experience, full of rewards and surprises.
Q: How much does the subscription cost?
A: The cost of the service upon the subscription is $0.30/day. This includes:
- Access to the pre-games (i.e. Knock the door and Scratch the Cards)
- Access to the games (i.e. Memory game and Spot the Difference)
Depending on your experience level you might get access to a different number of pre-games and games.
Q: How can I participate in “Spin & Win”?
A: ECONET subscribers will be prompted to register to the service:
- by sending an SMS with the keyword “OK” to 30100 and following the prompts
- by dialing the USSD code *100*2# and following the prompts
- and by pressing the “Sign up” button on the portal and following the prompts.
Q: Can I cancel my subscription at any time?
A: Yes, you can cancel your subscription at any time.
Q: How can I cancel my subscription?
A: You can cancel your subscription by sending an SMS with the word “STOP” to 30100 (at no cost). Upon sending the respective keyword to the short code you will be unsubscribed. After the successful un-subscription, you will receive an SMS confirming the cancellation of the service.
Q: Will I have access to the portal after I have cancelled my subscription?
A: After cancellation, you will continue to have access to the portal until the end of the service. If you have available Spin & Win credits, you will also be able to play the pre-games & games.
Q: I forgot my password for the portal. What should I do?
A: You can easily retrieve your credentials by sending an SMS with the word “PASSWORD” to 30100 (at no cost) and your credentials will be sent to you.
Q: How can I play on the portal?
A: Upon subscription to the service and upon every successful charge, you will receive an SMS with the link to the portal along with your credentials. Tap on the link and you can start playing. You will first need to select one of the available pre-games to begin. Each pre-game will indicate how many points you could earn towards automatic entry into the draw for a prize. In order to earn these points, you need to successfully complete the relevant games during that game session.
Q: What sort of prizes can I win by playing on the portal?
A: Each earned Point will give you automatic entry into a draw to win a weekly, monthly and final prize.
Q: How many times can I play during the day?
A: You can play for as many times as the number of Spin & Win credits you have. One Spin & Win credit allows you to play one game session which is comprised of one pre-game and various games available at your relevant experience level.
Q: Some pre-games and games are locked, why?
A: The pre-games and games are unlocked as you increase your experience and move up to another level.
Q: How many pre- games can I play?
A: You can select to play one pre-game from the offered pre-games per Spin & Win credit available.
Q: How many games can I play?
A: You can play all of the available games as per your experience level during that game session.
Q: How many experience levels are there available?
A: There are 4 experience levels available. The experience level you are in depends on the number of points you have. The experience levels are:
- Newbie (0 – 1,000 points)
- Skilled (1,001 – 5,000 points)
- Pro (5,001 – 10,000 points)
- Guru (10,001+ points)
Q: I have 0 Spin & Win credits. How can I buy more?
A: If you do not have any more Spin & Win credits, an option will be presented to you on the portal inviting you to buy more Spin & Win credits. Follow the steps on the portal and upon successful purchase of Spin & Win credits, the new amount of Spin & Win credits will be displayed on the portal. Please note that you can only buy Spin & Win credits if you have already consumed all your available Spin & Win credits and you are still subscribed to the service.
Q: Do the games contain sound effects?
A: Yes, they do. If you wish to turn down the sound, please adjust the volume on your handset.