SMS Help – send txt with the word help to 111 out of order
In the spirit of innovation Econet Call Centre realized that it’s not easy to service a toll free SMS help centre. This is a customer support system which allows clients to get service via SMS toll free. It is designed to give automated responses to those customers who may need specific information on any Econet products and services. To get the information, customers type the word help or abbreviation of the keyword and send it to 111. The customer will receive the automated answer without having to call to speak to an operator. The SMS to 111 is free and it is available 24 hours a day.