Econet Contact Centre

Econet Contact Centre

To become a leader in service provision from inception, Econet embarked on a major investment project to open a contact centre which would assist subscribers with enquiries related to its services. Econet established a toll free call centre, which handles an average of 70 000 calls per week and manned by 120 operators.

The Econet Contact Centre hosts three enquiry lines which are 111, 119 and 114.